Equip your team with training, tools, and technology to bring patient awareness. Streamline treatment and deliver high-quality TMS care.
The Power of Partnership takes your NeuroStar® marketing to the next level.
Our Keys to Co-Op are the most important actions that will make the largest impact, all in a simple formula that you’ll use every quarter, along with preferred vendors to help you unlock the potential within your practice.
Equip your team with training, tools, and technology to bring patient awareness. Streamline treatment and deliver high-quality TMS care.
Customize co-branded materials and apparel using Co-Op dollars to cover up to 50%. Educate patients to discover and ask about NeuroStar.
Turn site visitors into patients. Work with preferred vendors to build or optimize NeuroStar TMS pages to inform and bring inquiries.
Bring prospective patients to your website with ready-to-use social ads. Get expert guidance on targeting and budgets for Facebook and Instagram.
Be the answer when patients are searching. NeuroStar Paid Search puts your practice in front of people actively looking for TMS care.
Where to Start
Our Keys to Co-Op are the most important actions that will make the largest impact, all in a simple formula that you’ll use every quarter, along with preferred vendors to help you unlock the potential within your practice.
NOTE: Co-Op programs are heavily regulated, and all guidelines must be followed. The Keys to Co-Op are pre-designed to make compliance with the program guidelines easy for you, and ensure you get the reimbursement you expect, without surprises.
Co-Op Marketing dollars can only be used for materials that support your NeuroStar practice and cannot be used on ads mentioning or featuring other brands or treatments, or off-label uses of NeuroStar.
NeuroStar’s Co-Op program is built on the one-of-a-kind partnership NeuroStar is known for. It starts with your NeuroStar sales representative, who is there to help you implement the program every step of the way. Co-Op Marketing is just one way we prove our commitment to your practice and support for your patients.
Pick your Keys to Co-Op
Choose the Co-Op Key that best fits your practice growth strategy.
Pick a proven visual asset for your Key
Follow the proven formula below, and reach out to your NeuroStar sales representative for guidance.
Get connected with a vendor that will help you execute
Select from our list of preferred vendors and contact us to get started.
Submit for pre-approval and reimbursement
Submit your plans for pre-approval on your My Account page, and get your reimbursement guaranteed.
NeuroStar’s keys to Co-Op
Here are 3 steps to make sure you get the reimbursement you expect…
The NeuroStar Co-Op team will reach out with approvals or edits to ad submissions within 3-5 business days. Ads are reviewed in the order they are received. Best practice is to submit ads a minimum of two weeks in advance prior to publish/run date.
Once the quarter is complete,
For key dates on quarterly deadlines, visit the Co-Op Resources page.
Submit for pre-approvals and final reimbursement on the My Account page.
Note that Co-Op Marketing dollars can only be used for materials that support your NeuroStar practice. Marketing materials, campaigns, or assets that feature or mention other brands or treatments, or unapproved or off-label uses of NeuroStar, will not be approved or reimbursed. For more information on eligible tactics, claims, etc. visit our Co-Op Resources page.
FAQ About Co-Op Program Participation and Guidelines
For additional information, please reach out to your NeuroStar sales representative for assistance.
Co-Op Marketing is designed to help you build patient awareness of NeuroStar and improve patients’ access to care. The Keys to Co-Op are designed to identify the most impactful programs and marketing tactics with proven assets, and preferred vendors so you can get the most out of your marketing. Your NeuroStar sales representative can help you with detailed guidance for how Co-Op will most specifically benefit your practice.
Your Co-Op Level depends on your treatment session purchases in the previous quarter. If you know how much you’ve spent (or plan to spend) on treatment sessions in the current quarter, you can reference our reimbursement chart on the My Account page to see where you stand with reimbursement dollars, including how much you stand to get back right now, and how far you are from the next level.
Our Keys to Co-Op are designed to take the guesswork out of determining what will make the biggest difference for your practice. Every quarter you will answer the same 5 questions about each Key, starting with NSU travel and determining your tactics based on your available Co-Op dollars. To get started, visit our NSU page, and work through the Keys to Co-Op for your practice.
That depends on the state and optimization of your current website. NeuroStar works with preferred vendors who can perform an evaluation of your current website, and let you know what improvements would help you most, and which are reimbursed within your current Co-Op Level. Visit the Website Optimization page for more details.
You can submit your ads at any time, best practice is to submit ads a minimum of two weeks prior to the date you plan to run your ads. Keep in mind that your ads will be subject to the maximum reimbursement amount based on the Co-Op Level you are in during the quarter the ads are run. The NeuroStar Co-Op team takes 3-5 business days to review ad submissions so submit your ads with enough time ahead of your scheduled ad run date.
Reimbursement submission takes place within the first 30 days after a quarter ends. Send in the following:
If you run multiple ads, please submit all paperwork on the My Accounts page.
Reimbursement payment will be sent the following quarter. For example, if you submit your ads in Q2 (April 1st – June 30th), you will receive your reimbursement check by the end of Q3 (July 1st – September 30th) after co-op marketing receives the necessary documents to process the reimbursement requests by the specified deadline. NeuroStar offers two forms of payment, either by check or a quicker reimbursement via ACH.
No other advertising is reimbursable through Co-Op at this time.
You don’t have to be starting from scratch to get the benefits of Co-Op Marketing. Our Keys to Co-Op are designed to help you build patient awareness of NeuroStar and improve patients’ access to care. If you’re already successfully marketing your practice, then there’s more reason than ever to use Co-Op Marketing, because it will essentially reimburse you for things you’re already doing. Check out our Keys to Co-Op and learn more about things you may not be doing, that might help your practice.
