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Co-op Program
Resources

View key dates, Frequently Asked Questions, and additional resources to help you make the most of the NeuroStar Co-op program.

Key Dates

Important milestones, and key Co-op Program dates to ensure your Co-op participation stays on track:

Purchase Treatment Sessions to qualify for Co-op Marketing and accrue Co-op dollars for use in the following quarter
Q1 – Purchase by March 31st Purchase Treatment Sessions on Webstore
Key Co-op Marketing Reimbursement Dates
Q1 Co-op Marketing Reimbursement:
  • Reimbursement documents due April 30th
  • Reimbursement agreements will be processed by June 30th
Submit for reimbursement on the My Account Page
Purchase Treatment Sessions to qualify for Co-op Marketing and accrue Co-op dollars for use in the following quarter

Q2 – Purchase by June 30th

Purchase Treatment Sessions on Webstore


Key Co-op Marketing Reimbursement Dates

Q2 Co-op Marketing Reimbursement:

  • Reimbursement documents due July 31st
  • Reimbursement agreements will be processed by September 30th

Submit for reimbursement on the My Account Page

Purchase Treatment Sessions to qualify for Co-op Marketing and accrue Co-op dollars for use in the following quarter
Q3 – Purchase by September 30th Purchase Treatment Sessions on Webstore
Key Co-op Marketing Reimbursement Dates
Q3 Co-op Marketing Reimbursement:
  • Reimbursement documents due October 31st
  • Reimbursement agreements will be processed by December 30th
Submit for reimbursement on the My Account Page
Purchase Treatment Sessions to qualify for Co-op Marketing and accrue Co-op dollars for use in the following quarter
Q4 – Purchase by December 31st Purchase Treatment Sessions on Webstore
Key Co-op Marketing Reimbursement Dates
Q4 Co-op Marketing Reimbursement:
  • Reimbursement documents due January 31st
  • Reimbursement agreements will be processed by March 31st
Submit for reimbursement on the My Account Page

Answers to some of the most Frequently Asked Questions about Co-op Program participation and guidelines

Co-op Marketing is designed to help you build patient awareness of NeuroStar and improve patients’ access to care. The Keys to Co-op are designed to identify the most impactful programs and marketing tactics with proven assets, and preferred vendors so you can get the most out of your marketing. Your PDM can help you with detailed guidance for how Co-op will most specifically benefit your practice.

Your Co-op Level depends on your treatment session purchases in the previous quarter. If you know how much you’ve spent (or plan to spend) on treatment sessions in the current quarter, you can reference our reimbursement chart on the My Account page to see where you stand with reimbursement dollars, including how much you stand to get back right now, and how far you are from the next level.
Our Keys to Co-op are designed to take the guesswork out of determining what will make the biggest difference for your practice. Every quarter you will answer the same 5 questions about each Key, starting with NSU travel and determining your tactics based on your available Co-op dollars. To get started, visit our NSU page, and work through the Keys to Co-op for your practice.
That depends on the state and optimization of your current website. NeuroStar works with preferred vendors who can perform an evaluation of your current website, and let you know what improvements would help you most, and which are reimbursed within your current Co-op Level. Visit the Website Optimization page for more details.
NeuroStar has partnered with preferred vendors who know what works for our practices. As part of our Keys to Co-op, you get access to these vendors, and specific guidance that can help move the needle for your practice. Visit our Co-op Vendors page for more details on their packages.

You can submit your ads at any time, best practice is to submit ads a minimum of two weeks prior to the date you plan to run your ads. Keep in mind that your ads will be subject to the maximum reimbursement amount based on the Co-op Level you are in during the quarter the ads are run. The NeuroStar Co-op team takes 3-5 business days to review ad submissions so submit your ads with enough time ahead of your scheduled ad run date.

Reimbursement submission takes place within the first 30 days after a quarter ends. Send in the following:
  • Finals copies and/or prints of ad(s)
  • Paid invoices and/or itemized receipts
If you run multiple ads, please submit all paperwork on the My Accounts page.

Reimbursement payment will be sent the following quarter. For example, if you submit your ads in Q2 (April 1st – June 30th), you will receive your reimbursement check by the end of Q3 (July 1st – September 30th) after co-op marketing receives the necessary documents to process the reimbursement requests by the specified deadline. NeuroStar offers two forms of payment, either by check or a quicker reimbursement via ACH. 

  • Coach class airfare and NeuroStar approved hotel accommodations for NeuroStar University
  • In-Practice Branding Items like brochures, stand-up banners, invitations, etc. 
  • NeuroStar Branded Accessories
  • NeuroStar Branded Website or Landing page (see NeuroStar Webpage Guidelines for full details)
  • Digital Media (ie. social media, paid SEM / search, etc.)
  • Direct Mail to Health Care Professionals
  • Magazine 
  • Newspaper
  • Radio 
  • Billboard 
  • TV 

No other advertising is reimbursable through Co-op at this time.

You don’t have to be starting from scratch to get the benefits of Co-op Marketing. Our Keys to Co-op are designed to help you build patient awareness of NeuroStar and improve patients’ access to care. If you’re already successfully marketing your practice, then there’s more reason than ever to use Co-op Marketing, because it will essentially reimburse you for things you’re already doing. Check out our Keys to Co-op and learn more about things you may not be doing, that might help your practice.

For additional information, please reach out to your Practice Development Manager (PDM) for assistance.

More Information & Downloadable Resources

Use this checklist to ensure your ads are compliant and eligible for reimbursement. View & Download PDF
Utilize this guide to help navigate the Co-op Marketing reimbursement process. View & Download PDF

Leverage the power of NeuroStar branding on your website. Discover key elements to include on your NeuroStar page to effectively promote this service in your practice.

View & Download PDF

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Copyright @ 2024 Neuronetics. All Rights Reserved.

Adult Indications for Use
The NeuroStar Advanced Therapy System is indicated for the treatment of depressive episodes and for decreasing anxiety symptoms for those who may exhibit comorbid anxiety symptoms in adult patients suffering from Major Depressive Disorder (MDD) and who failed to achieve satisfactory improvement from previous antidepressant medication treatment in the current episode.

The NeuroStar Advanced Therapy System is intended to be used as an adjunct for the treatment of adult patients suffering from Obsessive-Compulsive Disorder (OCD).

Adolescent Indications for Use
NeuroStar Advanced Therapy is indicated as an adjunct for the treatment of Major Depressive Disorder (MDD) in adolescent patients (15-21).

NeuroStar Advanced Therapy is only available by prescription. A doctor can help decide if NeuroStar Advanced Therapy is right for you. Patients’ results may vary.

Important Safety Information
The most common side effect is pain or discomfort at or near the treatment site. These events are transient; they occur during the TMS treatment course and do not occur for most patients after the first week of treatment. There is a rare risk of seizure associated with the use of TMS therapy (<0.1% per patient).

NeuroStar Advanced Therapy should not be used with patients who have non-removable conductive metal in or near the head. NeuroStar Advanced Therapy has not been studied in patients who have not received prior antidepressant treatment.

Copyright @ 2021 Neuronetics. All Rights Reserved.

Visit https://neurostar.com for indications for use and safety information 

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