Get started with the
NeuroStar Co-op Program

The Power of Partnership takes your NeuroStar® marketing to the next level.

NeuroStar’s Co-op program is built on the one-of-a-kind partnership NeuroStar is known for. It starts with your Practice Development Manager (PDM), who is there to help you implement the program every step of the way. Co-op Marketing is just one way we prove our commitment to your success and the success of your patients.

Using the Keys To Co-op: It’s as simple as 1-2-3-4.

1
Pick your Keys to Co-op
Follow the proven formula below, and reach out to your PDM for guidance.
Pick a proven visual asset for your Key
Choose from our library of proven ads and add your logo or image.
2
Get connected with a vendor that will help you execute
Choose from our list of preferred vendors, and reach out to get started.
3
Submit for pre-approval and reimbursement
Submit your plans for pre-approval on your My Account page, and get your reimbursement guaranteed.
4

The Keys to Success, no matter the type of your practice

Where to Start
Our Keys to Co-op are the most important actions that will make the largest impact, all in a simple formula that you’ll use every quarter, along with preferred vendors to help you unlock the potential within your practice.

Co-op gives you

Tactic + Assets + Vendor = Proven results for reaching patients

NOTE: Co-op programs are heavily regulated, and all guidelines must be followed. The Keys to Co-op are pre-designed to make compliance with the program guidelines easy for you, and ensure you get the reimbursement you expect, without surprises.

Co-op Marketing dollars can only be used for materials that support your NeuroStar practice and cannot be used on ads mentioning or featuring other brands or treatments, or off-label uses of NeuroStar.

Once you’re in the rhythm, you’ll do three things every quarter.

Co-op Reimbursement - The Details on Getting Reimbursed

Here are 3 steps to make sure you get the reimbursement you expect…

1

Submitting for Pre-approval

  1. Pre-approval for your chosen Keys to Co-op ensures your Co-op tactics are approved and within the program guidelines, it also guarantees your reimbursement amount, based on your Co-op Level. 
  2. Plans and ads can be submitted via the My Account page any time before your ads run, as long as you allow time for approval. 

The NeuroStar Co-op team will reach out with approvals or edits to ad submissions within 3-5 business days. Ads are reviewed in the order they are received. Best practice is to submit ads a minimum of two weeks in advance prior to publish/run date.

2

Submitting for Reimbursement

Once the quarter is complete, 

  1. Gather your receipts and final ad proofs for your ad placements.
  2. Upload all assets to your My Account page and request final approval and reimbursement. You will need both proof of the purchase, and the final ad proof (what actually ran) to get reimbursed. 
  3. Visit the My Account page to view pre-approval and reimbursement checklists for detailed information. 

For key dates on quarterly deadlines, visit the Co-op Resources page.

3

Expecting Reimbursement

  1. The NeuroStar Co-op team will reach out within 3-5 business days with any questions, and to confirm receipt of all needed materials. 
  2. Reimbursement agreements will be sent within 60 days of the reimbursement submission deadline.  Exceptions may apply per your Co-op Level.
Submit for pre-approvals and final reimbursement on the My Account page.
Note that Co-op Marketing dollars can only be used for materials that support your NeuroStar practice. Marketing materials, campaigns, or assets that feature or mention other brands or treatments, or unapproved or off-label uses of NeuroStar, will not be approved or reimbursed. For more information on eligible tactics, claims, etc. visit our Co-op Resources page.

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